• Condition of Sale
• Returns
• Special Orders
• Contingencies
• Warrant /Liability
• Performance Products
• Body Kit / Aero-Dynamics
• Aftermarket Lightweight Racing Fiberglass & Carbon Fiber Hoods
• Installations
• Payment information and options
• Shipping/Handling
• IMPORTANT NOTE FOR ALL BODY KIT (s) AND HOOD SHIPMENTS
• Final Note

Along with viewing www.tlsperformance.com , and any purchases made from TLS Performance Products , All customers (including dealers) and buyers agree to the following:

WE ARE NOT RESPONSIBLE FOR ANY PRODUCTS NOT PURCHASED FROM TLS PERFORMANCE PRODUCTS: PRICES SUBJECT TO CHANGE WITHOUT PRIOR NOTICE!

Every effort has been made to avoid typing errors in our application lists and pricing lists. TLS Performance Products is not responsible for any pricing or application errors.

Condition of Sale
All sales are final and all products sold by TLS Performance Products (The Seller) are sold "as is" to the Buyer.
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Returns
Authorization to return any and all products must be obtained by The Buyer from TLS Performance Products in advance and must be made within (5) Days of receiving the product. All returned products to TLS Performance Products are subject to 25% restocking fee. Buyer must pay for all Shipping / Handling fees on any and all returns to TLS Performance Products. All Products which are approved for return are for store credit only. All products returned for credit must be in the original manufacturers carton in the same condition as it was originally delivered by TLS Performance Products to the Buyer. Only the original Buyer may request for a return of products. All warranty cards and other such items must be included with the product being returned. Defective items may be exchanged for the same item only, and only after warranty has been cleared from original manufacturer will the Buyer receive product back. After receipt of goods, TLS Performance Products shall inspect the goods to determine the exact quantity and condition of goods received. If TLS Performance Products does not accept the goods as being defective and/or returnable for any reason, Buyer must accept incurred costs. Wheels and Tires which have been mounted or used are not returnable under any condition. Special Orders, Custom Made Orders, and all Electrical or Mechanical parts are not returnable.
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Special Orders
All special orders require a minimum nonrefundable deposit of 50% of total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to TLS Performance Products. TLS Performance Products shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to charge backs, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. If special order item(s) are left over 60 days from time of TLS Performance Products Receiving parts in stock; and Buyer has not paid the rest of his or her balance or made any attempt whatsoever to claim their order, then the order shall be considered canceled and all monies previously deposited shall be forfeited to TLS Performance Products.
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Contingencies
TLS Performance Products shall not be liable for any failures to produce product to Buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or materials shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of TLS Performance Products's business.
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Warrant /Liability
TLS Performance Products's sole warranty for any and all products sold is set forth in the warranty documentation associated with the product. TLS Performance Products gives no warranties, express or implied, including, but not limited to , the implied warranties of merchantability, and fitness for a particular purpose. TLS Performance Products will not be held liable for any damages which are incurred directly or indirectly on the vehicles or operators or passengers of the vehicle.
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Performance Products
TLS Performance Products does engage in selling after-market items and the Buyer does understand the ramifications for having these performance or after-market parts on a vehicle. TLS Performance Products is not held responsible for any misconception or disappointments associated with any of these parts. All engine, exhaust, performance, body kits, racing hoods, and modification parts are legal in the state of California for off-highway use only!
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Body Kit / Aero-Dynamics
Buyer fully understands that all body kits are sold "as is" with no warranty expressed or implied; due to the fact that most body kits are made of 100% fiberglass and most are imported from Asia (Japan / China / Taiwan / Korea). Buyer also understands that due to strict U.S. Federal and State Safety crash guidelines, TLS Performance Products is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment (cracking or breaking your aero parts) or act of nature / God, Allah, Jehovah, Buddah, etc... All body kits (aero components) are only recommended and legal to be used for off-highway use such as track racing or for exhibition show only! Buyer understands that all body kits (aero components) may need modifications for correct fitment such as removal of safety reinforcements, removal of factory bumper lights/side marker indicators, shaving, molding, etc. Because several of these kits are prototyped and used on NON-USA vehicles that have much less safety standards/requirements in their respected country of origin. Buyer understands that all body kits (aero components) require some prep work before paint; we are not responsible for any extra incurred fees, material fees, storage fees for unexpected labor your body shop/paint shop charges the Buyer. We strongly RECOMMEND you only have highly skilled body shop/ technician install and paint any body kit (aero components) for factory or show quality look. Not all body shops charge the same prices, or have the same quality work performed. We find that you get what you pay for! If local in So. Calif. or delivering vehicle to So. Calif. we work with paint/body shops that we can recommend body/paint work to be performed. Buyer understands TLS Performance Products is not responsible or liable for any vehicle delivery fees, transportation costs, towing fees, or incurred damages for bringing vehicle to So. Calif for installation, paint and/or body modifications.If any aero part(s) arrive damaged or cracked bad enough it cannot be repaired, you must contact TLS Performance Products immediately in order for claim to be processed and approved. Please refer to Shipping / Handling section of this page for further details involving claims. (Please continue to scroll down)
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Aftermarket Lightweight Racing Fiberglass & Carbon Fiber Hoods
Buyer fully understands that all fiberglass & carbon fiber hoods or hoods made of similar lightweight materials are sold "as is" with no warranty expressed or implied, due to the fact all hoods are made of 100% fiberglass or a combination of fiberglass / carbon fiber. Most of these hoods are made in various local fiberglass factories, and also several are imported from Asia (Japan / China / Taiwan / Korea) which carry and set forth NO WARRANTIES whatsoever. TLS Performance Products is not responsible or liable for any damages or possible injury incurred upon possible accidents due to driver error, incorrect installations, bad judgment (cracking or breaking your hood) or act of nature / God, Allah, Jehovah, Buddah, etc.... All aftermarket lightweight racing hoods are intended and recommended only for off-highway use such as track racing or exhibition show only! Buyer understands that all hoods are lightweight aftermarket hoods and that these hoods are have no OEM specifications whatsoever. Most hoods come with stock latch and pre-tapped holes for easy installation. We strongly RECOMMEND that all customers purchase hood pins for safety reasons on ALL aftermarket lightweight racing hoods. TLS Performance Products supplies Sparco hood pins, or you may purchase hood pins at your local automotive retailer.We strongly recommend all customers only have a highly skilled professional body shop / technician install and paint any hoods (that require paint) for factory or show quality look. Not all body shops charge the same prices, or have the same quality work performed. We find that you get what you pay for! If any hood arrives damaged or cracked bad enough it cannot be repaired, you must contact TLS Performance Products immeadiately in order for claim to be processed and approved. Please refer to Shipping / Handling section of this page for further details involving claims. (Please continue to scroll down)
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Installations
All said installations will be done in a timely manner. All parts which are taken off of the Buyers vehicle will be returned to the buyer unless otherwise noted. If the Buyer leaves any parts at or with TLS Performance Products for over (7) days, it will then be considered TLS Performance Products's property, and TLS Performance Products may do anything with these parts without consent from the Buyer. Buyer will indemnify and hold TLS Performance Products harmless from all liabilities from damages incurred as a result of any work performed by TLS Performance Products pursuant to Buyer's request. If there are any problems with Buyer's vehicle which would inhibit TLS Performance Products from doing the install or said work, it will be TLS Performance Products option to get needed parts for Buyer at Buyer's expense. It is also understood that Buyer is to check all lug nuts and bolts for tightness as TLS Performance Products is not responsible for any damages incurred to vehicle. It is understood that TLS Performance Products will not be responsible for loss, damage, or theft of vehicle or articles left in vehicle while TLS Performance Products has possession of Buyer's vehicle.
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Payment information and options
No personal or company checks accepted under any circumstances! We do accept money orders such as US Postal, Western Union, Certified bank money orders, and bank wire transfers. There is a mandatory wait of 2 working weeks for any money orders, or certified bank checks before order is shipped. Why? Because some bastard people who decide not to work for a living, want to steal, and like to fabricate counterfeit checks on their computers and try to use them as real, or get stolen checks and try to reprint them as real with fraudulent information. Anyone attempting bank fraud or credit card fraud is committing a federal felony and will be prosecuted to the full extent of the law. This 2 week waiting period is the approximate time it will take for the bank to clear the money order / certified bank check. We accept Master Card, Visa, Discover, and American Express. . Only Calif residents need apply 8.25% Los Angeles County sales tax to the grand total. Please feel free to use our order form or you may call to place orders. IMPORTANT: -All credit card order shipments will only be sent to the billing address that the credit card statement is mailed to. Shipments will not be sent to any other addresses whatsoever! If customers request package to be sent to address other than billing address, then you MUST send a money order, certified cashier's check, or bank wire transfer. Only the customer who's name is shown on the credit card may call to place any order. For all international orders (Exc. USA residents, Canadian residents, and Puerto Rico residents) we only accept bank wire transfer direct to TLS Performance Products account OR International money order in USA funds (bank clearance time is required before parts are shipped out). There is a mandatory wait of 4 business weeks for international money orders. We can supply more details upon request. Before sending any money order or certified bank check; please call, fax, or email TLS Performance Products for total with shipping and handling to your door. Upon sending payment through US Postal, UPS, Fed-Ex, etc.. Please include payment, full name, shipping address, contact phone number, full description of part(s) being ordered; and full description of vehicle. Ex: 2000 Toyota Celica GTS -manual transmission. Remember, if sending any monies through any services above mentioned, please send certified. Please do not send any cash via mail. This protects you, so if your money order or check gets lost, you have some sort of proof!
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Shipping/Handling
Please make sure everything is in satisfactory condition upon delivery. We are not responsible afterwards. Tracking numbers will not be given under any circumstances! If you absolutely have to know where your package is; you can call, fax, email us and we will track your packages for you. If calling, please have full name, description of parts ordered and call back number ready. Approximate 1 hour wait before a TLS Performance Products representative can give you tracking number if calling during business hours. No changing addresses after package is accepted under any circumstances! If we find out that you request a address change for your shipment, we shall issue a call tag and re-route your shipment back to TLS Performance Products, and cancel your order!!!! This is deemed fraudulent activity and we must take all necessary precautions to safeguard our business, and other honest customers. All U.S.A. shipments are sent UPS ground-trac, insured and with "signature required" on all shipments. All Canadian shipments are sent Standard (Ground) with "signature required." All body kits, racing hoods, most racing seats, and parts of similar excessive dimensions cannot go UPS. They are too big! We use different freight companies in which service is approx. 3 - 5 working days cross country. All packages are sent fully insured and you must notify us for all tracking information.Contact TLS Performance Products immediately if damage claim is needed to be made! Please save all original packing materials such as box, box filler, labeling, tape or claim may not get fulfilled upon request. (This includes body kit, and racing hood claims too!) After claim is made and the motions are completed entirely, only exchange of same part that was originally damaged is acceptable. Buyer shall pay shipping fees if product needs to be sent back to factory for repairing, and Buyer shall also pay all shipping costs on all products returned for any reason to TLS Performance Products. Alternative shipping is available for other US territories and all outside countries in any continent on the face of this earth. Not all shipping rates are readily available for boat or air to other countries. We can get freight estimates only if requested and provided you call, email, or fax us your full name, address, and appropriate postal code(s). UPS is available worldwide, but is extremely costly as it goes air only and Body kits, hoods, etc.. and other large dimensional parts must go by freight. Other alternatives for customers outside USA are to contract your own shipping company to pick up the freight or we can deliver to specified freight company if in local area of Southern California, USA. Nominal fuel sur-charge may be required.
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IMPORTANT NOTE FOR ALL BODY KIT (s) AND HOOD SHIPMENTS
When order is shipped by truck, you must inspect the goods at the time of delivery before signing the bill of lading. If driver does not allow inspection of the goods, Mark Bill of Lading "Possible Concealed Damage!" - Trucking company will not accept any claim if bill of lading is signed off without reference to potential claim.
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Final Note
Due to the fact that these are competition parts we all love and want to use, high stress is put on everyday driven factory vehicles and race vehicles. We hope you understand that we do not claim any competition part(s) to be street legal, smog legal, emission free, or worry free as some manufacturer's claim their product to be. We wish all racer's to conform to their local, state, and federal laws and all peace officers in the field. Please do not drink alcohol and drive; but when on a track please Race Hard!!!!
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Important Please Read VERY CAREFULLY!!

If you have questions please direct them to wholesale@tlsperformance.com . If you do not have the required documents to set up an account (i.e. business license & tax i.d.) Please! do not inquire. Please only serious inquiries! Thank you for your interest in our company!

To set up a TLS Performance Products account with TLS Performance Products you must follow these instructions:

1. Fax 909-595-0213 your business info when you are ready to place order or requesting TLS Performance Products prices. business info = Resale License, (seller's permit) Tax I.D., city permit or city license, and any other pertinent information required such as copy of advertisement, business cards, etc. Only businesses with automotive affiliation shall be considered! * *

All requests submitted without a business license and tax identification are considered incomplete. All information will be kept on file for a minimum of 30 days until order is placed. If no TLS Performance Products order is placed within this time span, we shall disregard your information and you WILL have to re-submit your information. All initial TLS Performance Products accounts are pre-payment status ONLY. All credit card orders must be shipped to BILLING ADDRESS on file! NO EXCEPTIONS! Please make sure your fax documents are very clear and legible before faxing. Make sure your fax machine is working and in proper order. Make sure you have provided your return phone number and fax number and contact name. It is amazing how many shops do not put this very important information. How can we contact you back if you do not have this info? Please make sure you do. Make sure you have enough paper in your fax machine. We have a line card and other pricing we shall fax along with a copy of our purchase order form. It is approx. 10 pages we are faxing so make sure again your fax is fully operational, with enough paper, and if you fax shares a line or you do not have a fax machine yet then tell us immediately when we can fax you the line card and pricing. This is so we don't have someone here babysitting a fax to you that will never go through. We strongly recommend you buy a fax machine and get a separate fax line. This will help in your everyday business greatly and will be easier for you, us, and other companies you deal with to do daily business. It also shows you have some organization and are a legitimate business. We cannot stress this enough! Go to officedepot.com and buy a fax machine. They start at only $79 bucks! One of the greatest sayings is " It takes money to make money" Time also equals money and when you waste our time and yours you are wasting concentration you can have on potential sales and making deals and giving better customer service.

Purchase Orders
All US and Canadian dealers MUST fax a purchase order to us and the person making the order must sign the purchase order at the bottom. If you do not know what a purchase order is then keep reading. A purchase order or P.O. (as you may hear and see) is basically a typed or written request to place an order. It is used so there is no confusion between us and our dealers as to what they want to order. It is by our dealer(s) writing in black in white. This deters any errors from verbal orders such as over the phone, and if error is made on the order you receive we can reference your P.O. to see which party is at fault. You must have this information on all purchase orders faxed to TLS Performance Products: - A full description of what you want to order, part #'s if any (if no part # provide full description), ALL vehicle information for each part (year, make, model, 2WD or AWD, etc.) your company name and contact info (address, phone #'s, fax #'s), the person who is placing the orders full name, email address, and your billing information - credit card, name of credit card bank, customer service phone # from issuing bank (usually on back of c/c card) and your billing address, and signature of cardholder at the bottom of the P.O. If for some reason your billing address does not match with your issuing bank records, we shall not process your order and void your order at the end of the work day if the issue is not resolved by the end of that work day. DO NOT GET UPSET if your credit card does not go through meaning declined, information does not match, or we get a Call Ref: request. We can only go by what our c/c processor says or what your bank(s) says. It is up to you to make sure your records are kept updated and you pay your balances on time! - NOTE* We strongly recommend to get a business credit card with your shop address as billing address if you do not have one yet. If you are on COD status, then of course we do not need any c/c billing information unless you rather pay that way. You can fax purchase orders 24hrs a day, 7 days a week, and 365 days a year. We will notify you to confirm we received your P.O. either by phone, email, or fax.

Drop Shipments for ALL Dealers
We are more than happy to drop ship for you. This helps in not having to paying shipping fees twice and saves you and your customer’s money and time. All Drop Ships must be paid 100% in advance. We can only accept payment by bank wire transfer, money order, or certified cashier's check in advance (NO WESTERN UNION ISSUED M.O.'s PLEASE!) Credit card or debit cards are NOT accepted as payment for any drop ships! NO EXCEPTIONS!

Important Please Read VERY CAREFULLY!!

INTERNATIONAL NEW ACCOUNTS & CANADIAN ACCOUNTS
Please follow same instructions as above. Even if you licenses are in languages other than English or Spanish, you must still fax your documents! We only accept international payments by bank wire transfer for countries outside of USA and Canada. NO EXCEPTIONS! There is $20.00 US bank wire transfer fee you will add to any wires sent to us. Any Canadian checks or money orders issued from Canadian banks in US funds will be processed, but the product will be held for a mandatory 3-4 weeks before it is shipped. This is the actual time it takes for Canadian checks in US funds to clear our bank. We can provide our bank account details when you are ready to wire funds for your order(s). Please read very carefully or terms & conditions for more information.